- We use email@example.com occasionally for team wide communication, and important announcements (Slack #announcements used more often, however)
- We use firstname.lastname@example.org for HR notices, etc. (it is generally low traffic)
- Other email lists: ca-[functionalgroup] -sales, -dev, -team, etc.
- Every project has its own list as a way to overhear each other
Client and staff lists
- email@example.com (includes clients)
- firstname.lastname@example.org (just for CivicActions staff)
We default to using our mailing lists for transparency instead of direct email messages. To get someone's attention, put their name in all caps in subject. Or use "ALL" to get everyone's attention. For example:
- Subject: "ELIZABETH: are you around this afternoon?"
- Subject: "ALL: please update your hours by EOD"
- Subject: "URGENT: please update your hours by EOD"
Consider using filters to help manage you mail in preparation for quick archive.