Practice Areas

Practice areas are a self-organized group oriented around a specific practice or craft - oriented towards learning, continuous improvement and cross-pollination of ideas and best practice across the company.

Practice areas that provide client services also work across departments and delivery to develop, market, sell, deliver and grow a set of related services and build the team that delivers those services.

It is important to note that practice areas may overlap in places, and that client projects can often be served by more than one practice area during the course of delivery. Similarly team members may work across multiple practice areas, even in a single day.

Each client facing practice area is identified by a unique 2 character code - this is used to identify practice area work in Harvest and other tools.

Each area has one or two Practice Area leads. The lead is responsible for guiding the collaborative creation of vision, strategy and goals of the practice area, supporting departments and people planning.

Each practice area has a Slack channel - key materials such as Trello boards, strategic planning documents, roadmaps etc should be pinned in each Slack channel.

Practice area meetings should be added to the main "CivicActions" calendar for visibility - see the calendar for the latest schedule and feel free to copy the event to your calendar if you would like.


Name Code Leads Slack Meets
Accessibility AX Mike Gifford #accessibility Biweekly
DevSecOps DV Owen Barton & Fen Labalme #devsecops Biweekly
Diversity, Equity & Inclusion Rotating #dei-ops Weekly (Ops), Monthly (Brownbag)
Drupal DR Bob Schmitt #engineering-drupal Biweekly
Education Services ES Chianti Lomax #eduservices
Frontend FE Iris Ibekwe #engineering-frontend Biweekly
Innovation Lab IL TBD #labs
Open Data OD TBD #opendata
Product Management PD TBD #productmanagement Biweekly
Project Management PM TBD #pm Biweekly
Quality Assurance QA Eric Napier #engineering-qa Biweekly
Support & Helpdesk SP Ero Gray #helpdesk
User Experience UX TBD #design Weekly (Ops), Weekly (Brownbag)